These Terms of Service govern use of this store and purchases made from us. By using the store or placing an order, you agree to these Terms and the policies linked here.
Store Use and Account Information
You must use the store lawfully and provide accurate, current checkout and account information. You are responsible for safeguarding account credentials and for activity under your account.
Products and Orders
Product descriptions, specifications, availability, and images are provided in good faith. We may correct errors, limit quantities, reject fraudulent orders, or cancel an order when reasonably necessary, with an appropriate refund for amounts charged.
Prices, Payment, and Taxes
Prices and payments are in USD. Supported card information is stated in our Payment Policy. Taxes are collected as required by applicable law.
Shipping
We deliver only within the United States, provide free standard shipping on all U.S. orders, process orders in 1–2 business days, and estimate 4–6 business days in transit. A tracking number is provided after shipment.
Cancellation, Returns, and Exchanges
You may request cancellation before shipment. After shipment, our Refund Policy applies, including the 30-day no-reason return and exchange period, merchant-paid return shipping, stated exclusions, and 5–10 business day refund timing.
Intellectual Property and Prohibited Conduct
Store content is protected by applicable intellectual-property law. You may not misuse the store, interfere with security, introduce malicious code, scrape unlawfully, impersonate another person, or violate law or the rights of others.
Disclaimers and Liability
To the fullest extent permitted by law, services are provided as available and implied warranties and liability are limited where legally permitted. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
Governing Law and Changes
These Terms are governed by applicable U.S. federal law and the applicable law at the merchant address below, without limiting mandatory consumer protections. We may update these Terms by publishing the revised version.
Merchant and Customer Care Information
Store name: tangleteezer
Contact email: Support@tangleteoud.shop
Phone: (757) 338-1079
Physical and return address: 349 E Marshall St, Richmond, VA 23219, US
Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).